Senior Consultant

Jennie Corman is a highly respected nonprofit technology leader with nearly two decades of experience at the intersection of mission-driven organizations and the digital systems that support their work. She brings deep expertise in digital engagement platforms, CRM implementation, product development, and strategic technology leadership, all grounded in a commitment to helping nonprofits achieve measurable impact through smarter use of technology.

Jennie began her career in nonprofit technology at the American Civil Liberties Union (ACLU), where she served as Associate Director of Internet Technology. In this role, she was responsible for guiding complex digital initiatives, aligning internal stakeholders, and overseeing the successful implementation of major web and platform migrations that significantly advanced the ACLU’s digital capabilities.

She then spent over eleven years at Jackson River, a technology consulting firm that specializes in digital engagement solutions for nonprofits. There, she played a key role in the development and implementation of Springboard, Jackson River’s flagship digital engagement platform. Starting as a project manager working directly with clients such as the ASPCA, Doctors Without Borders, and the ACLU, Jennie was quickly recognized for her strategic insight and leadership capabilities. She went on to lead both the project management and product management teams before ultimately serving as the company’s Chief Operating Officer. In this role, she oversaw operational strategy, team development, and client service delivery, helping Jackson River grow into a trusted technology partner for some of the most influential nonprofit organizations in the sector.

Today, Jennie advises nonprofit organizations on how to navigate complex technology ecosystems, drive digital transformation, and build internal capacity to support sustained impact. Her work reflects a rare blend of technical fluency, operational excellence, and deep empathy for the nonprofit sector’s unique needs and values.

Alice Hendricks headshot

Alice Hendricks

Principal & Founder

I help nonprofits find creative, people-oriented solutions to complex strategy and technology problems.

I’ve provided executive coaching, organization development, process design, and staffing strategy to nonprofit leaders across the sector. My expertise lies in marketing, online fundraising, political engagement, website strategy, social and mobile media, marketing automation, and brand empowerment. But my particular gift involves identifying the intelligence and wisdom within nonprofits and offering a holistic approach to making organizational change.

In 2008, after years of helping nonprofits as VP of Client Service at Get Active and Managing Partner at Kintera, I co-founded a technology company, Jackson River, out of the belief that the nonprofit sector deserves access to powerful, corporate-scale software for engaging supporters online. We created Springboard, an open, “best in class” software platform for digital engagement. Although in my consulting practice I am firmly technology agnostic, I am often called upon by organizations to help them evaluate solutions to match their ambitious strategies. My advice is informed by many years of “seeing it all” when it comes to CRM and campaign tech, and strong commitments to helping organizations scale and grow their capacity.

I frequently give talks about how to translate corporate concepts like “customer experience,” marketing automation, and customer journeys to the nonprofit sector.

I’m a certified Transformational Coach and a certified health coach. I’m also an Anthropologist and student of Native American culture, binge-watcher of crime procedurals, and mother to two (almost) grown children. By the numbers, I count 20+ years working exclusively with nonprofits; 150+ causes assisted; and too many RFPs and TORs to count.

My personal mission is to help nonprofits thrive in a digital world.