Ideas & Tools » How to Win Change (Management) & Influence People

How to Win Change (Management) & Influence People

Difficult projects plague us all – over budget, over time, overwhelming. As burnout lurks, how can you stay ahead of overwrought stakeholders and plan for success?

To explore answers to this tricky question, Cause Craft Consultant Jackie Day led a session entitled “How to Win Change (Management) & Influence People” as part of the all-virtual 2022 Nonprofit Technology Conference hosted by NTEN in March.

Spoiler – Jackie recommends infusing your change management with the secret sauce: staff empowerment. When organizations miss the chance to empower their staff on new processes and systems, they end up with a dusty, expensive information vortex. Hello workarounds, goodbye efficacy!

This session provides a basic change management framework embedded with actionable tactics that support learning throughout the lifecycle of a project. The goal is to inform and empower your stakeholders, making change sticky and sustainable while not maxing out the capacity of the project team.

Watch the full webinar on Vimeo here:

And check out the presentation slides here:

Alice Hendricks headshot

Alice Hendricks

Principal & Founder

I help nonprofits find creative, people-oriented solutions to complex strategy and technology problems.

I’ve provided executive coaching, organization development, process design, and staffing strategy to nonprofit leaders across the sector. My expertise lies in marketing, online fundraising, political engagement, website strategy, social and mobile media, marketing automation, and brand empowerment. But my particular gift involves identifying the intelligence and wisdom within nonprofits and offering a holistic approach to making organizational change.

In 2008, after years of helping nonprofits as VP of Client Service at Get Active and Managing Partner at Kintera, I co-founded a technology company, Jackson River, out of the belief that the nonprofit sector deserves access to powerful, corporate-scale software for engaging supporters online. We created Springboard, an open, “best in class” software platform for digital engagement. Although in my consulting practice I am firmly technology agnostic, I am often called upon by organizations to help them evaluate solutions to match their ambitious strategies. My advice is informed by many years of “seeing it all” when it comes to CRM and campaign tech, and strong commitments to helping organizations scale and grow their capacity.

I frequently give talks about how to translate corporate concepts like “customer experience,” marketing automation, and customer journeys to the nonprofit sector.

I’m a certified Transformational Coach and a certified health coach. I’m also an Anthropologist and student of Native American culture, binge-watcher of crime procedurals, and mother to two (almost) grown children. By the numbers, I count 20+ years working exclusively with nonprofits; 150+ causes assisted; and too many RFPs and TORs to count.

My personal mission is to help nonprofits thrive in a digital world.